Frequently Asked Questions
Find answers to common questions about our online Quran and Arabic courses. Everything you need to know to start your learning journey.
Getting Started
How do I book a free trial class?
Simply contact us through WhatsApp, email, or our contact form. We'll schedule a convenient time for your free trial lesson where you can meet your teacher and experience our teaching methodology.
Do I need any prior knowledge of Arabic or Quran?
No prior knowledge is required! We welcome complete beginners as well as advanced students. We'll assess your current level and create a personalized learning path that suits your needs.
What technology do I need for online classes?
You only need a stable internet connection and a device with a camera and microphone (computer, tablet, or smartphone). We use user-friendly platforms like Zoom for our classes.
Classes & Scheduling
How long are the classes?
Classes range from 30-60 minutes depending on your chosen plan and age group. We offer 30-minute sessions for younger children, 45-minute standard sessions, and 60-minute intensive sessions.
Can I reschedule or cancel classes?
Yes! We offer flexible scheduling with makeup classes at no extra cost. Just give us 24-hour notice for any changes to your schedule.
Are classes available in different time zones?
Absolutely! We have certified teachers available 24/7 to accommodate students from around the world. We'll find a schedule that works perfectly for your time zone.
What if I miss a class?
Don't worry! We offer makeup classes for any missed sessions. You can reschedule at your convenience without any additional charges.
Courses & Teaching
What age groups do you teach?
We teach students of all ages, from young children (6+) to adults and seniors. Our teaching methods are specially adapted to suit different age groups and learning styles.
What courses do you offer?
We offer comprehensive courses including Basic Quran Reading, Quran Memorization (Hifz), Tajweed Rules, Arabic Language, Islamic Studies, and advanced Quranic Studies. All courses are available for beginners to advanced levels.
Are your teachers qualified?
Yes! All our teachers are certified professionals with extensive experience in Quranic studies and Islamic education. They hold degrees from renowned Islamic institutions and are fluent in multiple languages.
How do you track my progress?
We provide regular progress reports, assessments, and feedback. You'll receive detailed updates on your learning journey, areas of improvement, and achievements.
Payment & Pricing
What payment methods do you accept?
We accept major payment methods including credit/debit cards, PayPal, and bank transfers. We also accept payments in USD, GBP, CAD, and AUD.
Is there a discount for family members?
Yes! We offer attractive family discounts when multiple family members enroll. Contact us to learn about our special family packages and sibling discounts.
Can I switch between plans?
Absolutely! You can upgrade or change your plan at any time. We'll adjust your billing accordingly and help you transition smoothly to your new plan.
What if I'm not satisfied with the classes?
Your satisfaction is our priority. If you're not happy with our service, we offer a money-back guarantee within the first week of enrollment. We're confident you'll love learning with us!
Still Have Questions?
Can't find the answer you're looking for? Our friendly support team is here to help. Contact us directly and we'll get back to you as soon as possible.